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Laura
Sales & Marketing Director

Shipping and Returns

SHIPPING AND RETURNS

UK DELIVERY
Next working day delivery can only be carried out when an order is placed before the cut off time which is 5:00 pm on the day of purchase (Mon-Fri). However, for few products, our cut off time is 4.00pm.

Royal Mail Next Working Day from £3.99 – We use this service for UK Next day service deliveries – Full tracking is available via email.

Royal Mail from £1.99 – One of the most popular postal services, aims to deliver your order in 1-4 days, including Saturday. We use Royal Mail services for our standard delivery option for low-value items.

Royal Mail Special Delivery from £9.99 – Special Delivery Next Day for guaranteed delivery of your urgent or valuable item before 1.00pm the next working day

Delivery prices vary depending on the weight of the chosen item and delivery service, a price will be calculated during the checkout process when the delivery details have been entered.

Destinations which are VAT exempt, VAT will be removed in the checkout process. i.e Guernsey, Jersey, BFPO

INTERNATIONAL DELIVERY

Here at Electronics and Merchandise Ltd we deliver to over 95% of the world using trusted names such as Royal Mail, FEDEX, UPS , DHL and other respective delivery services. Our services are 100% insured.

Royal Mail – We use this service for customers who will like to receive their items via their national postal service. This service is limited to certain countries in our checkout.

FEDEX – This service is a priority international delivery option and can be chosen by customers who require packages to be delivered worldwide within 3-5 days.

UPS – As per FedEx this is a similar service and provides International customers with a speedy priority delivery service.

DHL – This is a budget priority mail service; it is a better value service compared to the FedEx/UPS delivery options but normally ensures international customers received packages within 3-5 days.

TAX FREE – Destination which are outside the European Union are TAX (VAT) exempt. TAX (VAT) will be removed in the checkout process.

European Union (EU) business to business customers are entitled to a TAX (VAT) Free purchase if your TAX number is supplied. Please Please click here for more info

Delivery prices vary depending on the weight of the chosen item, delivery service and postal country. A price will be calculated during the checkout process when the delivery details have been entered.

Full tracking is available via email upon dispatch.

All delivery times are stated in working days (Monday – Friday).